RROD procedure

My experience with the dreaded red ring of death.

I got the RROD yesterday (19/08/09) and I was not that sad. I knew it was coming. I was actually surprised that it did not come sooner. But the timing here could not be any better. The extended 3-year RROD warranty expire on 31/08/09.

But anyway, heres the summary of my experience

• Got the RROD from playing fallout 3. Console froze and died.
• Looked at xbox site for more info on the RROD
• Called customer support and talked to rep. Set up account and process of sending xbox out
• 1 hour later, I get email from microsoft about instructions on shipping the item
• 2 hours later I get an email with the UPS label so I can send it off for free
• Now I am about to send it off

To sum up, since taking action on getting the RROD fixed. Here are the resources used up in the process

• net of 1.5 hours (took away the waiting time for email)
  -calls
  -reading instructions
  -making box for xbox
  -out the door to the UPS
• paper and ink
  -for printing the receipt and the package info
• box, tape, and cutters
  -making the box to hold the xbox

This was a very easy process and I was very satisfied with service I got. Bonus for not needing my sales receipt and free shipping.